paxwhere

PaxWhere docs

A short guide to the complete arrival workflow.

PaxWhere is deliberately small: create a booking, send one secure link and follow the passenger’s declared progress through the airport.

01

Create the booking

Enter the reference, passenger, flight, scheduled landing and the exact meeting-point instruction. PaxWhere creates one secure passenger link for that booking.

02

Send the secure link

Copy the passenger link or the prepared passenger message and send it through the communication method your company already uses.

03

Follow the latest signal

Operations sees the passenger’s latest declared arrival stage and when it was reported. Passenger events remain timestamped in the booking timeline.

Editing a booking

Flight number, scheduled landing and meeting point can be corrected from the booking timeline. The passenger link remains unchanged and immediately shows the updated details.

Removing a booking

Removing a booking hides it from Operations and disables its passenger link. The booking and timestamped event history remain stored for operational traceability.

Flight landed and completion

Flight landed remains a manual Operations action and starts the inactivity timer. Mark completed removes the transfer from the active view without changing its event history.

Passenger help

Configure the real emergency and WhatsApp numbers in Settings before a passenger pilot. PaxWhere records that a contact button was opened; it does not claim a call completed or a message was sent.